It is our mission to ensure that your tackbox.net shopping experience is simple and enjoyable.
If you are not completely satisfied with an item, you may return it within 30 days from date received.* The item must be in its original condition and box; including all parts, accessories and packaging. Email us at firstname.lastname@example.org to obtain a Return Authorization Number (RA#) and shipping instructions. Include a copy of the original invoice with your return and write your RA# visibly on the outside of the shipping package and on the packing slip. Please tell us why you are returning our product, so that we can continue to improve our service.
Return shipping costs are non-refundable, unless the item is being returned as a result of our error (damaged, defective, wrong item sent, etc.). For your protection, we encourage you to send your return prepaid via UPS or FedEx. We do not accept COD. Save your shipping receipt and tracking number for proof of return delivery. We are not responsible for return packages that are lost or damaged by the return shipping company.
When requesting a refund, your original credit card will be credited once your return is processed. If you paid by check, your account will be credited.
If an item is missing, damaged, defective or incorrect, you must contact us by email (email@example.com) within 30 days upon receipt of the package so that our customer care specialists can explain what steps need to be taken. After 30 days, you must contact the manufacturer about defective or damaged merchandise.
At Tackbox.net, we are committed to providing you with competitive prices. Due to market changes, prices are subject to change without notice. Some products will be excluded from discounts due to manufacturer guidelines. All item(s) sold with a quantity discount and returned, maybe charged at the original sale price, if item(s) purchased fail to qualify for the quantity discount. If you have any questions, please email our customer service department at firstname.lastname@example.org. We are not responsible for typographical errors or omissions. Due to circumstances beyond our control, all products may not be available all the time.
|*Please Note:||Items may be subject to a 10% handling and restocking fee. Due to safety standards and other regulations, we cannot accept returns for the following categories: Pharmacy Items, Books, Computer Software, Bits, Undergarments, Food Items, Dewormer, Flea and Tick Topical Treatments, Special Orders (non-stock or large quantities of in-stock items), Discontinued Items and other select products. Personalized items cannot be exchanged or returned unless there was an error on our part (damaged, defective, wrong item sent, etc.)|